Frequently asked questions
Product
What is composite (WPC) cladding and decking?
Wood-plastic composite (WPC) is wood fibre bound in polymer and extruded into boards through a shaped die. Jarvalo boards are made in their finished colour, so there is no staining, oiling or painting to do.
What's the difference between Classic and Capped?
Classic boards are solid-colour composite, finished sanded, brushed or deep 3D-embossed, in 11 colours. Capped boards are co-extruded: a polymer shell over a composite core, in brushed, wood-grain, hand-scraped or linen textures and 8 colours. On Capped Solid Decking (XK-DK-CE-SOL) the cap is 1 mm thick on the walking face and wraps the edges.
Hollow or solid decking: which should I choose?
Hollow and round-core boards weigh less per metre, so they are easier to carry and handle. Solid boards are heavier and have no open chambers at the cut ends. Every product page lists the weight per metre, and we can share the manufacturer's test data on request.
How long are the boards?
Our standard length is 2.9 m, which packs neatly into pallets, cartons or woven bags. Other lengths can be made to order.
Will the colour match what I see on screen?
Screens and cameras shift colour, and natural batch variation is normal with composite. Always check a physical sample, and order each elevation from one batch.
Installation
Can cladding go straight onto the wall?
No. Fix 40 × 30 composite battens (XK-JO) to the wall first, at around 400 mm centres. They leave a ventilated gap behind the boards. Follow local building rules.
How many clips and screws will I need?
Cladding takes one stainless clip (XK-WC) per board at every batten. For decking, allow about 21 hidden clips per m², 21 screws per m² and 9 hammer-in fixings per m² for masonry bases.
What gap should I leave between deck boards?
Our plastic hidden clips (XK-PC) set a 6 mm gap; the stainless clips (XK-MC) set a tighter 4 mm gap. Always leave an end gap too, as composite moves with temperature.
Can I run cladding vertically?
Yes. Most profiles work both ways. Horizontal boards need vertical battens and vice versa. Every board end must land on a batten.
Ordering & delivery
Do you sell by the container?
Yes. Each product page lists how many 2.9 m boards fit in a 20 ft or 40 ft container on pallets, in cartons or in woven bags.
How do I request samples?
Add up to five samples to your sample box from any product page, then send the request. We confirm delivery to your country by email.
Care & test data
How do I clean composite?
Warm soapy water and a soft brush once or twice a year. Rinse well. Avoid close-range pressure washing, solvents and wire brushes.
Do you publish test results or product terms?
We can share the manufacturer's test data on request. We don't publish performance figures or cover periods on this site until we hold the written documents for your product and market, so ask our team for what applies to your project.